I find lightning - even near Hong Kong - can affect my PCCW broadband connection: internet connection may halt for a few seconds, Now TV programmes freeze; perhaps happens several times within space of a few minutes, making broadband service real hard to use at such times. (though when storms are over or extremely close to Cheung Chau, I unplug my computer, to guard against lightning sending surges down lines, perhaps frying sensitive components.)
Problems recurred with recent thunderstorms.
Had some correspondence with PCCW about this.
Including this email I sent PCCW last Nov:
I emailed some time ago about our broadband connection becoming poor -
often disconnecting - when there is lightning in and around Hong Kong
(not just over Cheung Chau, where we live).
A couple of guys came, changed external wiring - saying this should
help, tho I couldn't understand how lightning several km from Cheung
Chau could affect wiring to my house; instead, I figure it could be to
do with connections leading to Cheung Chau. (Indeed, someone from
netvigator told me that pccw netvigator perhaps had plans to increase
number of exchanges leading to Cheung Chau, which should help solve the
With storms this afternoon, also had major connection problems - as
lightning over Cheung Chau, as well as nearby.
Here's map from HK Obs websites, showing lightning during period this
afternoon when connections very poor: most lightning was not over Cheung
Chau; much was several km away.
- in reply to which I received:
With regards to your message, we are sorry to learn of your situation.
Please be inform that usually the lightning will affect the stability of
electric supply, so that it may affect the local server. We suggest that
you may provide the error message when you experience difficult on
Talked to another resident who has similar problems. But, I'm not sure if an island-wide issue.